Remove the back cover of your TV and locate the printed white or yellow text directly on the green motherboard circuit board. It will usually look like TP.HV320WHB , TP.MT5510I , or similar strings. Step 2: How to Choose the Best Firmware Download Source

Once the progress bar reaches 100%, the TV may restart automatically. Remove the USB drive.

Before diving into the download process, it’s important to understand why firmware is the "brain" of your TV. Firmware is the low-level software that controls the hardware. An outdated firmware version can lead to:

Once you’ve found the correct firmware, follow these steps to install it:

Is your Wisdom Share Smart Cloud TV lagging, freezing, or failing to load your favorite streaming apps? These performance issues often stem from outdated system software. Upgrading your television with the correct firmware file can instantly resolve software bugs, patch security vulnerabilities, and introduce an updated user interface.

Look for the , Build Number , and Board Version (e.g., TP.MS338.PB801 , TP.MT5510S.PB802 ).

Copy the downloaded firmware file (usually named allupgrade_msd3663_sos.bin or similar) to the root directory of the USB drive. Ensure there are no other files on it. 2. Connect to the TV Ensure the TV is powered off.