Encountering a service code (SC) on a brand-new Ricoh printer is frustrating. When you take a new machine out of the box and immediately see Go to product viewer dialog for this item.
Often, a brand new machine needs a proper shutdown to calibrate its sensors.
: If the error persists, technical service may be required to replace the fuser unit, pressure release motor, or the BCU/IPU boards. Affected Models
Seeing on your display is not a death sentence for your printer. In the vast majority of cases—especially within the first 30 days of ownership—the issue is environmental power quality or a slightly loose shipping connector.
When a print job finishes, a dedicated camshaft rotates to lift the pressure roller, releasing the tension on the fusing belt or sleeve assembly. If the printer's engine control board does not receive a "Home Position" signal from the sensor within 60 seconds of a completed job, the SC569-00 error code deploys. The failure stems from three primary hardware issues: 1. Mechanical Resistance in the Fusing Drive Train sc56900 ricoh new
Even on a new machine, sometimes parts are defective. You need a certified Ricoh technician if:
The error code typically refers to a Fusing Unit Release Error , specifically a failure in the pressure release mechanism. This occurs when the machine cannot detect the "home position" of the pressure roller, often due to the fusing unit not being fully seated or a mechanical failure in the pressure release motor. Core Causes of SC569-00
The error is a specific service call code typically found in large production models (like the MP 6002, 7502, and 9002 series) indicating a fuser pressure release error . It occurs when the machine fails to detect the proper position of the pressure roller during its initialization or warm-up phase. Understanding the Cause When the machine reaches approximately 150∘C150 raised to the composed with power C during warm-up, it tests the fuser's pressure mechanism.
Remove the fuser unit entirely and check the drawer connector plug at the back of the fuser frame. Encountering a service code (SC) on a brand-new
: If the operator does not push the fusing unit all the way into the tray, the system fails to detect the pressure roller position. Step-by-Step Troubleshooting
Here are some technical specifications of the SC56900 Ricoh New:
The camshaft or gears in the fuser unit are stuck due to worn parts or lack of lubrication.
Saturate a lint-free microfiber cloth with and scrub the needle bearings located on the inner race of the gear. Clean all residual grease and grime off the metal shaft. : If the error persists, technical service may
For a faster fix, replacing the entire fuser assembly is often recommended for older production machines.
: Sometimes a standard power cycle (turning the machine off and on) can clear the code. Service Mode Reset
: The sensor that tracks the gear's position might be dusty or disconnected. Troubleshooting the "Ricoh Way"
When a new or recently relocated Ricoh machine throws this code, it typically stems from one of four primary mechanical or electrical bottlenecks: Root Cause Wrapped or trapped paper in the fuser area.
Access the technician keypad (this varies by model; often it requires pressing , entering 1-0-7 , and holding Start , or pressing Reset -> 8-0-6-1-8-2 -> Hold Clear on newer touchscreens). Select System SP on the display panel. Navigate to or type in SP-5-810 (SC Code Reset). Tap Execute or press # on your keypad.