Do you prefer writing your automation scripts in , Node.js , or Windows Batch ?
To configure these, open your microsip.ini file (found in the installation directory or in %appdata%\MicroSIP\ ) and add or modify the following keys under the [Settings] block: Key Event Triggers
A wealth of resources is available for developers looking to understand the software's internals:
If the MicroSIP authors were to enhance the API:
This paper analyzes the official API documentation (available via microsip.exe /? and the source code comments) to evaluate its capabilities, limitations, and practical applications. microsip api documentation
files and sending command-line triggers to make calls. One night, while testing a batch of 1,000 automated calls, something went wrong. Instead of dialing the customers, the script started dialing in an infinite loop.
This comprehensive documentation covers how to programmatically control MicroSIP, automate calling workflows, and integrate the softphone with Customer Relationship Management (CRM) systems or Helpdesk platforms. 1. MicroSIP Command Line Interface (CLI)
microsip.exe /answer (answers the current incoming call)
Developers often use PowerShell or batch scripts to pass telephone numbers to MicroSIP as the default VOIP handler. 2. Protocol Handlers Do you prefer writing your automation scripts in , Node
@echo off START "" "C:\Program Files\MicroSIP\microsip.exe" 5551234 -dial Use code with caution.
Most settings, including account credentials and behavior (like auto-answer), are stored in microsip.ini
that provides a Pythonic way to interact with MicroSIP, though it is a community-maintained tool.
If using the URL protocol, ensure your application sanitizes input to prevent "command injection" through specially crafted phone number strings. files and sending command-line triggers to make calls
When MicroSIP executes your script (via microsip.ini triggers), it sends the caller ID as the first argument ( %1 in Windows batch files or sys.argv[1] in Python).
To automatically open a customer profile in your browser when they call, paste a formatted URL directly into the field:
| Feature | MicroSIP | Zoiper (Pro) | Linphone (Belle) | | :--- | :--- | :--- | :--- | | | Yes | Yes | Yes | | WM_COPYDATA | Yes | No | No | | HTTP REST API | No | Yes (paid) | Yes (limited) | | Event callbacks | No | Yes (DLL injection) | Yes (DBus) | | Cross-platform | Windows only | Windows, macOS, Linux | Windows, macOS, Linux |