Ensure the mouse is plugged directly into a motherboard USB port on the back of your PC, rather than an external USB hub. Try switching from a USB 3.0 (blue) port to a USB 2.0 port, as some legacy configuration software communicates better over older protocols. Software Crashes on Startup
Standard Windows settings only change pointer speed. Jertech software modifies the hardware sensor sensitivity directly.
A: For many wired models, after you adjust the DPI or lighting settings, you need to click the "Apply" or "OK" button. The settings do not save automatically. jertech mouse software
This error occurs when the driver runs before the device initialization finishes. Unplug the USB cable, restart your computer, choose a different USB slot, and run the program using administrative privileges. Macros Do Not Trigger in Games
⚠️ Windows Defender/SmartScreen may flag it as unknown – this is normal for generic drivers. Ensure the mouse is plugged directly into a
If you prefer a stealthy, distraction-free setup, you can completely disable the illumination. Troubleshooting Common Jertech Software Issues
Reconfigure all available mouse buttons to your preferred layout. This error occurs when the driver runs before
Without this software, a high-end Jertech gaming mouse functions as a standard two-button mouse with a scroll wheel. , you gain control over: