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How to configure Groupcall Xporter for SIMS
Published Date : 17 Aug 2018   Last Updated : 24 Jun 2025   Content Ref: TEC6393775  
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated

kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updatedRequirements
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kinner x 2024 moodx original updated
kinner x 2024 moodx original updated

You will need to download and install Groupcall Xporter, either:

  • On your SIMS server, where you use SIMS on-premises, or
  • On any other server where ESS (the vendors of SIMS) have installed their Third Party Connector* software.

    *The Third Party Connector is a locally installed SIMS computer client, along with a VPN setup to permit connection to hosted SIMS service. It is also a specific requirement for Xporter if you are using SIMS Connected.

For more information, please refer to DWN4153727 (see the Other Useful Articles section below) and the Possible Issues section below.


kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updatedProcedure
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
  1. Enter your SIMS logon details and click Login.
    NOTE: for the SIMS user we recommend a complex password. This is a mixture of upper and lowercase letters, numbers and symbols, which should be at least 12 characters long and, in this case, does not need to be memorable.
  2. When connection to your MIS is confirmed, click Next.
    Note: Groupcall advises that the SIMS user entered into the Xporter configuration wizard needs to be a member of the following groups in SIMS:
    • School Administrator
    • Senior management team
    • Personnel officer
    • Third party reporting
Image showing the Xporter config window

  1. Return to step 12 of DWN4153727 from the Other Useful Articles section below to complete the installation.

kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updatedPossible Issues
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kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
If you have any connectivity issues between Xporter and SIMS or SIMS Connected, please re-check your SIMS user's credentials and also check this Groupcall support article.

kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updatedMore Information
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
SIMS Connected

SIMS Connected was previously known as cloud-based SIMS or Hosted SIMS and renamed following the sale of SIMS from Capita to ESS. This is where SIMS is not on-premises. Groupcall Xporter can still be installed locally and connected in the same way as long as the Third Party Connector/VPN tool is installed, as per the Requirements section above.


kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updatedOther Useful Articles
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
kinner x 2024 moodx original updated
Groupcall Xporter for RM Unify MIS Sync integration (DWN4153727)
Managing Groupcall Xporter on a new or upgraded SIMS server (TEC6761110)

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kinner x 2024 moodx original updated

If this article has not helped provide a solution then it is also possible to log a call...

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kinner x 2024 moodx original updated
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Document Keywords: Groupcall Xporter, Groupcall, SIMS, MIS, How to configure the Groupcall Xporter on SIMS server, hosted, cloud-based, hosted sims, cloud, How to configure the Groupcall Xporter for hosted SIMS, TEC6393775, connect, connected, ess

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kinner x 2024 moodx original updated
kinner x 2024 moodx original updated

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